West Bay Appliance Repair - FAQ
In order to save your time and efforts we give here clear answers to frequently asked questions. Feel free to contact us for further information.
Do you offer same-day service?
Yes. We hold same-day and next-day slots for urgent issues in Sarasota, Palmer Ranch, Lakewood Ranch, Bradenton, Osprey, Venice, Nokomis, Siesta Key, Longboat Key.
What is your diagnostic fee?
A flat diagnostic/trip fee applies and is credited toward the repair when you proceed.
What are your warranties?
90-day labor and 1-year parts on installed OEM-grade parts (manufacturer terms may vary). We document parts on your invoice.
Which brands do you service?
All major brands (Whirlpool, GE, Samsung, LG, KitchenAid, Frigidaire, Maytag) plus high-end: Sub-Zero, Wolf, Thermador, Miele, Viking, Fisher & Paykel, and more.
Which appliances do you repair?
Refrigerators/ice makers, freezers, dishwashers, ovens/ranges, cooktops, microwaves, washers, dryers, wine coolers, built-in ice machines.
Do you service built-ins and panel-ready units?
Yes. We protect floors and cabinetry, follow manufacturer procedures, and remove only what’s necessary.
Do you carry parts on the truck?
We stock common fans, sensors, valves, heaters, relays and icemaker kits. Rare parts may need a short follow-up visit.
Refrigerator warm but freezer fine — is that same-day fixable?
Often yes. Typical causes: iced evaporator, failed evaporator fan, defrost system fault, dirty condenser coils. We carry common parts.
Ice maker not working or overflowing — common causes?
Frozen fill tube, faulty water inlet valve, failed ice-maker module, low water pressure, misaligned shut-off arm.
Washer not draining / Dryer not heating — do you handle that?
Yes. We diagnose pumps, hoses, lint blockages, elements, thermostats, control issues.
Do you service Sub-Zero wine storage / built-in ice machines?
Yes—Sub-Zero/Wolf wine storage, Scotsman, U-Line and similar premium units.
How do I book?
Call (941) 500-0808 or tap Book Same-Day on the site. We text you an ETA window and a heads-up when the tech is en route.
What areas do you serve?
Osprey (34229), Venice (34285, 34293), Nokomis (34275), Sarasota (34231, 34232, 34234–34241, 34243), Siesta Key (34242), Longboat Key (34228), Lakewood Ranch (34202, 34211, 34212, 34240).
Do you charge extra after hours or weekends?
Evening/after-hours slots may carry a small surcharge. We’ll confirm before booking.
Payment methods?
Cash, major cards, and Zelle. Full payment is due at job completion.
Can I buy my own parts?
We recommend OEM-grade parts we supply and warranty. Customer-supplied parts are installed case-by-case and are not covered by our parts warranty.
Cancellation or reschedule policy?
Please notify us ASAP; same-day cancellations may incur a nominal trip charge if the tech is already dispatched.
Are you insured and background-checked?
Yes. Owner-operated, insured, EPA-certified for sealed-system work where applicable.
How should I prepare for the visit?
Clear a path to the appliance, remove items from inside when possible, keep pets secured for safety.
Do you work with HOAs/condos?
Yes. Let us know gate/concierge instructions when booking.
Yes. We hold same-day and next-day slots for urgent issues in Sarasota, Palmer Ranch, Lakewood Ranch, Bradenton, Osprey, Venice, Nokomis, Siesta Key, Longboat Key.
What is your diagnostic fee?
A flat diagnostic/trip fee applies and is credited toward the repair when you proceed.
What are your warranties?
90-day labor and 1-year parts on installed OEM-grade parts (manufacturer terms may vary). We document parts on your invoice.
Which brands do you service?
All major brands (Whirlpool, GE, Samsung, LG, KitchenAid, Frigidaire, Maytag) plus high-end: Sub-Zero, Wolf, Thermador, Miele, Viking, Fisher & Paykel, and more.
Which appliances do you repair?
Refrigerators/ice makers, freezers, dishwashers, ovens/ranges, cooktops, microwaves, washers, dryers, wine coolers, built-in ice machines.
Do you service built-ins and panel-ready units?
Yes. We protect floors and cabinetry, follow manufacturer procedures, and remove only what’s necessary.
Do you carry parts on the truck?
We stock common fans, sensors, valves, heaters, relays and icemaker kits. Rare parts may need a short follow-up visit.
Refrigerator warm but freezer fine — is that same-day fixable?
Often yes. Typical causes: iced evaporator, failed evaporator fan, defrost system fault, dirty condenser coils. We carry common parts.
Ice maker not working or overflowing — common causes?
Frozen fill tube, faulty water inlet valve, failed ice-maker module, low water pressure, misaligned shut-off arm.
Washer not draining / Dryer not heating — do you handle that?
Yes. We diagnose pumps, hoses, lint blockages, elements, thermostats, control issues.
Do you service Sub-Zero wine storage / built-in ice machines?
Yes—Sub-Zero/Wolf wine storage, Scotsman, U-Line and similar premium units.
How do I book?
Call (941) 500-0808 or tap Book Same-Day on the site. We text you an ETA window and a heads-up when the tech is en route.
What areas do you serve?
Osprey (34229), Venice (34285, 34293), Nokomis (34275), Sarasota (34231, 34232, 34234–34241, 34243), Siesta Key (34242), Longboat Key (34228), Lakewood Ranch (34202, 34211, 34212, 34240).
Do you charge extra after hours or weekends?
Evening/after-hours slots may carry a small surcharge. We’ll confirm before booking.
Payment methods?
Cash, major cards, and Zelle. Full payment is due at job completion.
Can I buy my own parts?
We recommend OEM-grade parts we supply and warranty. Customer-supplied parts are installed case-by-case and are not covered by our parts warranty.
Cancellation or reschedule policy?
Please notify us ASAP; same-day cancellations may incur a nominal trip charge if the tech is already dispatched.
Are you insured and background-checked?
Yes. Owner-operated, insured, EPA-certified for sealed-system work where applicable.
How should I prepare for the visit?
Clear a path to the appliance, remove items from inside when possible, keep pets secured for safety.
Do you work with HOAs/condos?
Yes. Let us know gate/concierge instructions when booking.
Free service call with any repair! Save $89!
Fast. Smart. Reliably.
If you choose to use our repair services, the amount of diagnosis fee (service call) to be deducted from the total cost of the repair. Diagnosis fee includes costs of visiting your place and diagnosis.
What can you expect from us?
We provide high quality services and are responsible for our work. You can be sure to get 1-year parts warranty and 30 days labor warranty. Whatever happens to your home appliances we will urgently help you within ONE hour.
- Experienced high-qualified personnelOur specialists have a proficient, relevant, 10 to 20+ years’ experience in repairing appliances of both homeowners and commercial business. All of them are also certified and eligible to handle any types of appliances.
- Dedicated to all peopleWe know how important for you to keep your home appliances in working order. We have household appliances too. We perceive every breakdown as our personal and treat our clients as a part of our family.
- Prompt and accurate repairsOur professional technicians will reach you within one hour and fix any problems of any household appliance. We closely go into details and do not stand fault in workmanship or imperfect service.
- We operate in three counties and over 60 locationsWe can easily show up within 60 minutes and solve your problems. Or let’s schedule an appointment at any time you wish. A call to us deem 90% of the repair completion. We kindly ask you to save your time and money and call us as soon as you face a problem with your appliance.
Reviews
I have used West Bay Appliances several times now and have only good things to say about them. They are professional, knowledgeable and very reasonable....
Excellent, professional service. I had a great experience. I recommend Andrew highly!!
Great job..they were on time and fixed yhe problem..
Appt. Scheduled in a timely manner also arrived on time. Had some difficulty figuring out the problem but continued to problem solve until the appliance was working. Also suggested an appliance cleaner and using liquid soap instead of powder. Emailed link regarding the cleaner. Very thorough.
We had a leak coming from our refrigerator and when we called Lowes, they sent us West Bay Appliance Repair and their great technician Andrew. Andrew called ahead and showed up on time and diagnosed the problem. He then got the part within 24 hours and came back at 5 o’clock on a Friday to finish installing the part. Andrew was courteous, on time, efficient, clean and knew exactly what to do to fix the problem. We highly recommend Andrew and West Bay Appliance Repair.
Our repairs gallery
Our highly professional staff will accurately detect the problem happened to your appliance and fix it within the possible shortest period. In most cases we repair the same day and in-home. We deal with any brands and any appliances. Below are the main global brands we work with:
Having a Problem with a Home Appliance?
Fast. Smart. Reliably.
Do not wait! The appliance will not repair itself. Magic will not help too. Just contact us and we will take care of all the rest.