Sarasota - Bradenton Appliance Repair
Appliance Repair FAQs
In order to save your time and efforts we give here clear answers to frequently asked questions. Feel free to contact us for further information.
The refrigerators of our grandparents worked for 30 and 40 years or more because they had a slightly different system and this, I think, is the main thing we should follow when buying a refrigerator. Refrigerators of the old system had a coil condenser on the back wall of the refrigerator body itself. New refrigerators have a condenser coil usually at the bottom, or if it is built-fridge, the condenser coil is on top. But wherever this coil condenser is located at the top or bottom, it also has a fan for purging the hot coil.
It turns out that we immediately have two additional components, first, if the condenser fan breaks, it must be replaced because the refrigerator's freon gas will overheat and the refrigerator effect will not cool,
The second: the dirty condenser coil will provide exactly the same effect - the refrigerator is not cold inside again.
That is why it is necessary to do refrigerator maintenance;
On the contrary, the refrigerator of our grandparents did not need constant maintenance because the condenser coil was cooling itself.
This is due to the fact that old-style refrigerators do not have additional motors, fans, and, of course, maintenance for them.
It turns out that we immediately have two additional components, first, if the condenser fan breaks, it must be replaced because the refrigerator's freon gas will overheat and the refrigerator effect will not cool,
The second: the dirty condenser coil will provide exactly the same effect - the refrigerator is not cold inside again.
That is why it is necessary to do refrigerator maintenance;
On the contrary, the refrigerator of our grandparents did not need constant maintenance because the condenser coil was cooling itself.
This is due to the fact that old-style refrigerators do not have additional motors, fans, and, of course, maintenance for them.
Service calls include three components: a professional diagnosis of your appliance, a determination of the problem, and transportation costs to reach your location. Once the diagnosis is performed, we will provide you with our recommendations and the complete, final costs for repair.
VERY IMPORTANT! If you choose to proceed with our repair services, the service call fee will be waived. However, if you require time to make your decision or prefer to search for parts independently, the rates for the service call are as follows:
Standard brands: $89
In our warehouse, we do have a wide range of parts needed to repair almost any appliance. Moreover, our techs bring the necessary parts with them when visiting you based on the information you give us over the phone. However, if a repair part is rare or your appliance’s breakdown is combined, we will need some time to order the right parts. Usually, it takes from 1 to 3 business days to have your part arrived and then the repair will be finished.
Usually, it takes us just ONE hour to get to your place and find the problem with your appliance. Otherwise, you can schedule our visit at any convenient for you time and we will be there right when you wish.
Absolutely. We offer 1-year warranty for parts and 30-days warranty for labor. In case a part installed by us is misfunctioning will repair or replace the part for free.
Yes. And please note, it shall be an adult (18+) person legally eligible to make decisions and sign documents. Thank you.
Available methods of payment are cash, check, Visa, MasterCard, any debit cards with the Visa/MasterCard logo. With credit card payments we do not charge any additional convenience fee. We do not accept American Express.
Sure. First of all, we strictly keep on 1-hour window of arrival. Secondly, we use the HousecallPro system – one of the most advanced and smartest business systems. It sends you cellphone text and email notifications when: a) the appointment
is scheduled, b) the tech is on his route to the client (“own” response), and c) when the appointment is rescheduled as agreed by the client. Additionally, our specialist calls the client before the visit and specifies the time
of arrival.
is scheduled, b) the tech is on his route to the client (“own” response), and c) when the appointment is rescheduled as agreed by the client. Additionally, our specialist calls the client before the visit and specifies the time
of arrival.
We will perform the comprehensible diagnosis and make a professional conclusion if your appliance is repairable or if it is better to purchase a new one. Our techs are well-trained and experienced with 10-20 years of relevant background in the service industry. In case you decide not to proceed with our service and replace your appliance, only a diagnosis fee or service call will be charged.
In most cases – yes. Our techs trucks are fully equipped with all necessary parts exactly for this purpose. However, there are rare combined causes of breakdowns and we must order special parts from our suppliers. Normally it takes only 1- 5 days to have them delivered and complete the repair.
No. We do not do either manufacturer’s warranty works or cooperate with any insurance companies. You shall contact your appliance’s seller or directly the manufacturer.
Only the following methods of payment are available and only at the time of service: check, credit card, cash. In case of cash payments please make sure to have the exact amount since our tech might not have changed. Credit cards
are also accepted over the phone.
are also accepted over the phone.
Free service call with any repair! Save $89!
Fast. Smart. Reliably.
If you choose to use our repair services, the amount of diagnosis fee (service call) to be deducted from the total cost of the repair. Diagnosis fee includes costs of visiting your place and diagnosis.
What can you expect from us?
We provide high quality services and are responsible for our work. You can be sure to get 1-year parts warranty and 30 days labor warranty. Whatever happens to your home appliances we will urgently help you within ONE hour.
- Experienced high-qualified personnelOur specialists have a proficient, relevant, 10 to 20+ years’ experience in repairing appliances of both homeowners and commercial business. All of them are also certified and eligible to handle any types of appliances.
- Dedicated to all peopleWe know how important for you to keep your home appliances in working order. We have household appliances too. We perceive every breakdown as our personal and treat our clients as a part of our family.
- Prompt and accurate repairsOur professional technicians will reach you within one hour and fix any problems of any household appliance. We closely go into details and do not stand fault in workmanship or imperfect service.
- We operate in three counties and over 60 locationsWe can easily show up within 60 minutes and solve your problems. Or let’s schedule an appointment at any time you wish. A call to us deem 90% of the repair completion. We kindly ask you to save your time and money and call us as soon as you face a problem with your appliance.
Reviews
I have used West Bay Appliances several times now and have only good things to say about them. They are professional, knowledgeable and very reasonable....
Excellent, professional service. I had a great experience. I recommend Andrew highly!!
Great job..they were on time and fixed yhe problem..
Appt. Scheduled in a timely manner also arrived on time. Had some difficulty figuring out the problem but continued to problem solve until the appliance was working. Also suggested an appliance cleaner and using liquid soap instead of powder. Emailed link regarding the cleaner. Very thorough.
We had a leak coming from our refrigerator and when we called Lowes, they sent us West Bay Appliance Repair and their great technician Andrew. Andrew called ahead and showed up on time and diagnosed the problem. He then got the part within 24 hours and came back at 5 o’clock on a Friday to finish installing the part. Andrew was courteous, on time, efficient, clean and knew exactly what to do to fix the problem. We highly recommend Andrew and West Bay Appliance Repair.
Our repairs gallery
Our highly professional staff will accurately detect the problem happened to your appliance and fix it within the possible shortest period. In most cases we repair the same day and in-home. We deal with any brands and any appliances. Below are the main global brands we work with:
Having a Problem with a Home Appliance?
Fast. Smart. Reliably.
Do not wait! The appliance will not repair itself. Magic will not help too. Just contact us and we will take care of all the rest.